Management modules available for final year option

Build support and manage teams

Build Support and manage teams is about building a team and managing it through its various stages of growth. It covers both teams set up for a particular project or to carry out a specific task and teams that are on-going. It is equally relevant to cases where the manager has to set up the team from scratch and to those situations where the manager inherits an existing team and need to help it to function effectively.

 

Manage a project

Manage a project is about managing a project for which you have been given responsibility. This involves developing and agreeing a plan for the project and monitoring and controlling implementation of and changes to the plan. It also involves ensuring that the project achieves its key objectives and is completed to the satisfaction of the project sponsor(s) and any key stakeholders.

 

Make effective decisions

Take effective decisions is about taking sound decisions based upon a valid analysis of the best available information. Managers at all levels need to take decisions within their area of responsibility and authority. This unit provides a structure for taking decisions that meet defined objectives and are consistent with a broader framework of values, policies and guidelines.

 

Manage the achievement of customer satisfaction

Manage the achievement of customer satisfaction covers a broad range of general, operational management responsibilities, all aimed at satisfying customers with the processes, products and or services being delivered. The term ‘customer’ includes internal and external customers of the organisation. team and need to help it to function effectively.